6 Tips to Help a Struggling Small Business Stay Afloat

It’s a fact that most new small businesses struggle. It’s part of the process. And though some don’t ultimately survive, those that can power through early problems can emerge strong (and profitable). Still, reaching that point is difficult, particularly in a rough business climate. However, there are certain steps you can take to keep youContinue reading “6 Tips to Help a Struggling Small Business Stay Afloat”

How to Write an Effective Email the First Time Around

What does the perfect business email look like? For some go-getters, it might be the 21st century of War and Peace: it’s long, it leaves no stone unturned, and it contains enough detail that anyone who reads it will be impressed by your work ethic and flowery language. This is wrong. A good email isContinue reading “How to Write an Effective Email the First Time Around”

Five Mistakes That Make Customers Hang Up

When a customer hangs up on you mid-conversation, it’s easy to tell what you did wrong. In fact, they probably spent the previous five minutes telling you exactly what their issue was. But when customers hang up on your phone system before you even get to speak with them, that’s another problem. According to someContinue reading “Five Mistakes That Make Customers Hang Up”

5 Common Struggles of a Small Business Owner

Launching a business is hard, and sustaining one is even harder. As a business owner, it is very likely that you will find yourself in situations wherein you are left with no choice but to take on more than you can handle. A good example of this is the global pandemic we are all facingContinue reading “5 Common Struggles of a Small Business Owner”

How to Build a Remote Customer Support Team for a Seamless Customer Experience

Did you know that 86% of consumers are willing to pay more for a better customer experience (CX)? Also, 49% of buyers have made purchases after receiving a personalized experience and over two-thirds of businesses now compete primarily on customer experience. Your support team is the primary (and often the only) customer touchpoint. Therefore, it’sContinue reading “How to Build a Remote Customer Support Team for a Seamless Customer Experience”

Choosing a Credit Card Processor for Your Business

Whether you’re the owner of a brick-and-mortar storefront, you’re strictly an online merchant, or you run your business from a food truck, you want to ensure that customers can pay conveniently and that you understand exactly what it costs your business to make that happen.   With the arrival of innovative payment options like digitalContinue reading “Choosing a Credit Card Processor for Your Business”

How to Effortlessly Connect a Team of Remote Workers

Today’s world is growing increasingly remote, which means that if your office can’t handle a remote worker, it may already be out of date. And with the rise and spread of Coronavirus (COVID-19), individuals and companies around the world are rapidly beginning to question the way they conduct their business — especially during an outbreak.Continue reading “How to Effortlessly Connect a Team of Remote Workers”

Important Tax Deadlines to Keep in Mind for 2020

It’s a new year, which means a lot of exciting things for your business. New chances. New resolutions. New goals. Opportunities to make this a defining year for your company. But before you get ahead of yourself, it’s probably best that you remember that a new year means new tax deadlines, too. Your Quarterly EstimatedContinue reading “Important Tax Deadlines to Keep in Mind for 2020”

How to Build a Modern Digital Office Space That You Will Love

There was a time when a new worker required a desk, a computer, an expensive phone, and four walls. That time is gone. Whether you hire contracted freelancers or host remote workers at your company, today’s digital environment makes it possible to eschew the usual trappings of office life for a far more digital, remoteContinue reading “How to Build a Modern Digital Office Space That You Will Love”

No More Lost Leads: How to Capture and Keep Potential Leads

How many leads did you lose last month? Trick question. It’s hard to tell the opportunity cost when those leads never went your way to begin with. But there is a type of lead that companies too often ignore: the potential leads that for some never became full-blown leads for your company. This can happenContinue reading “No More Lost Leads: How to Capture and Keep Potential Leads”

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